Privacy Policy
Who We Are
This policy explains how Podesta Psychiatry, LLC ("we," "us") collects, uses, and protects information on drarwen.com, the professional website of Arwen Podesta, MD.
It covers the website, the contact form, online courses, and related emails. It does not cover the clinical practice at podestawellness.com, which has its own policies and notices.
Information We Collect
Information you give us:
- Contact form: name, email, organization (optional), reason for inquiry, and your message.
- Course purchases and accounts: name, email, billing details, and course progress. Payments are processed by our platform's payment processors; we do not store full card numbers.
- CME credit: information needed to issue certificates and report credit, such as name, professional degree, and MD.200907.
- Email signups: name and email when you choose to receive updates.
Information collected automatically: basic technical data such as IP address, browser type, device, and pages visited, collected through cookies and similar tools.
How We Use Information
We use your information to:
- Respond to speaking, forensic, media, and course inquiries
- Provide course access, process purchases, and issue CME certificates
- Send emails you have signed up for
- Operate, secure, and improve the website
- Meet legal, accounting, and accreditation requirements
We do not sell or rent your personal information.
Not for Medical Care
This website is for professional and educational purposes. Using it, contacting us through it, or taking a course does not create a doctor–patient relationship.
Please do not send personal health information through this website. Messages sent here are not part of a medical record and are not monitored for urgent concerns.
If you are experiencing a medical or mental health emergency, call 911 or call or text 988. Prospective and current patients, please visit podestawellness.com.
How Information Is Shared
We share information only as needed to run the site and our services:
|
Provider |
Purpose |
|
Kajabi |
Website hosting, contact forms, courses, and checkout |
|
Payment processors used by Kajabi [confirm: Stripe / PayPal] |
Processing course payments |
|
Mailchimp |
Sending emails you signed up for |
|
Google Workspace |
Receiving and responding to email inquiries |
|
YouTube |
Displaying embedded videos |
|
CME accrediting partners [confirm names] |
Issuing and reporting continuing education credit |
We may also disclose information when required by law, to protect our rights or others' safety, or as part of a business transfer.
Cookies and Embedded Content
We use cookies to keep the site working, remember logins, and understand how pages are used. [Confirm whether Google Analytics, Meta Pixel, or similar tools are active; list them here if so.]
Pages with embedded YouTube videos may let YouTube set its own cookies, governed by Google's privacy policy. You can block or delete cookies in your browser settings, though some features may not work.
Email Communications
Submitting the contact form does not sign you up for marketing emails. We send newsletters or course updates only if you opt in or have purchased a course.
Every marketing email includes an unsubscribe link. You may still receive transactional emails, such as purchase receipts and course access details.
Data Retention and Security
We keep information only as long as needed for the purposes above, including CME record-keeping and legal requirements. We use reasonable safeguards, but no online system is completely secure.
Children's Privacy
This site is intended for adults. We do not knowingly collect information from anyone under 18.
Your Choices and Rights
You may ask to access, correct, or delete your personal information, or opt out of marketing emails. Depending on where you live, you may have additional rights under state law. Contact us and we will respond within a reasonable time.
Changes to This Policy
We may update this policy from time to time. The effective date below shows when it last changed.
Contact Us
Podesta Psychiatry, LLCĀ 4322 Canal St., New Orleans, LA 70119 [email protected]
Or use our contact form.
Effective date: September 25, 2026